FM & Vendor Contract Consulting

Expert FM without
the full-time hire.

Most Ottawa businesses and property owners need professional facilities management expertise — but can't justify a $70,000/year FM on staff. Johnston Property Operations delivers senior-level operational expertise on a flexible, fractional basis.

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Two Ways to Engage

Start with an audit.
Stay for the retainer.

Option 01
FM & Vendor Audit
A one-time deep dive into your current facilities setup. We review your vendor contracts, maintenance processes, and operational systems — and deliver a written report with clear findings and prioritised recommendations.
  • Full vendor contract review & benchmarking
  • Maintenance program assessment
  • Operational gaps & liability identification
  • Written report with prioritised recommendations
  • One follow-up call to walk through findings
$750–$1,500 · One-time · Delivered within 2 weeks
Option 02
Fractional FM Retainer
Ongoing fractional facilities management — we become your part-time FM. Available for vendor oversight, contract renewals, maintenance coordination, and operational problem-solving on a monthly basis.
  • Vendor relationship & contract management
  • Maintenance coordination & contractor oversight
  • RFP preparation when contracts come up for renewal
  • SOP development for your facilities team
  • Monthly check-in & operational summary
$800–$2,000/month · 3-month minimum · 30 days notice to cancel
Who This Is For

Ottawa businesses that need
FM expertise without the overhead.

🍽️
Restaurants & Cafés
Kitchen equipment, HVAC, waste management, cleaning contracts — all the operational infrastructure that runs in the background and costs a fortune when mismanaged. One renegotiated contract can pay for this service many times over.
🏨
Boutique Hotels & B&Bs
Guest-facing properties where maintenance standards directly impact reviews and revenue. Vendor reliability and preventive maintenance matter more here than anywhere — and most boutique operators manage it reactively.
🏢
Commercial Landlords
Small to mid-size Ottawa landlords managing 3–20 unit portfolios who need FM expertise without a full-time hire. Protect asset value, keep tenants happy, and stop overpaying vendors who know you're not watching.
Why Johnston Property Operations

This isn't consulting from a textbook.

Johnston Property Operations brings direct, senior-level FM experience across large-scale multi-site operations — the kind of experience that spots a poorly structured vendor contract, identifies a maintenance liability, or builds an SOP that actually gets followed. Ottawa businesses get access to expertise that was previously only available to large organisations with full FM departments.

150+
Buildings managedAcross Ottawa, Montreal & Toronto — multi-site operational experience at scale
125
Building site — FM contractor oversightKPI-based performance management of professional FM contractors
2
Ottawa restaurant openingsHospitality operations and guest experience from the ground up
2.5×
Site expansion — construction transitionManaging operational continuity through major demolition and rebuild
What You'll Pay

Transparent pricing.
No surprises.

Engagement Type
Investment
FM & Vendor Audit
$750–$1,500 one-time — scoped based on number of vendors and complexity
Fractional FM Retainer
$800–$2,000/month — scoped based on portfolio size and service scope
All engagements begin with a no-obligation scoping conversation. Audit clients who move to a retainer within 60 days have their audit fee credited toward the first month. Minimum retainer term is 3 months with 30 days notice to cancel thereafter.
Get Started

Let's talk about your property.

Start with a no-obligation scoping conversation. We'll figure out together whether an audit or a retainer makes more sense for your situation — no pressure either way.

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